InternetCablesBundle.com is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our internet, cable TV, and home phone services. By subscribing to or using our services, you agree to the practices outlined in this policy.
1. Information We Collect
We collect the following types of personal information to provide, manage, and improve our services:
- Personal Information: Includes your name, address, phone number, payment details, and other information required for service registration, billing, and communication.
- Service Usage Information: Includes data about your use of our services, such as browsing history, data consumption, IP addresses, call logs, and device identifiers.
- Device Information: Includes details about the devices used to access our services, such as device type, operating system, and unique identifiers.
- Communication Records: Includes records of your interactions with our customer support team, including emails, phone calls, or chat transcripts.
2. Purpose of Information Collection
We collect personal information for the following purposes:
- To Provide Services: To deliver and manage our internet, cable TV, and home phone services.
- To Process Payments: To facilitate billing, payments, and account management.
- To Offer Customer Support: To respond to inquiries, resolve issues, and enhance support services.
- To Improve Service Performance: To monitor and analyze service usage to optimize performance.
- To Comply with Legal Obligations: To meet federal, state, and regulatory requirements.
- To Send Service-Related Communications: To inform you of billing notices, service updates, and changes to terms.
- To Offer Marketing Communications: With your consent, we may send promotional materials about new products, services, or features. You may opt out at any time.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data under the following circumstances:
- Service Providers: With trusted third-party vendors assisting with billing, customer support, and IT services.
- Legal Compliance: When required by law, such as responding to subpoenas, court orders, or law enforcement requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
4. Opting Out of Marketing Communications
You have the right to opt out of receiving promotional emails from us by:
- Clicking the unsubscribe link in our emails.
- Contacting us at info@internetcablesbundle.com with the subject line “Opt-Out Request.”
Opting out of marketing does not affect service-related notifications, such as billing or technical updates.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services.
- Cookie Types: We use session cookies (expire when you close your browser) and persistent cookies (remain until deleted).
- Third-Party Cookies: We may use third-party cookies for analytics and advertising.
- Control Cookies: You can modify your browser settings to disable cookies, though doing so may limit certain functionalities.
6. Data Security
We implement safeguards to protect your personal data from unauthorized access, disclosure, or misuse. These include encryption, secure storage, and routine security audits. However, no security measure is 100% foolproof, and we cannot guarantee absolute data security.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: You can request details about the personal data we hold.
- Correction: You can request corrections to inaccurate or incomplete information.
- Deletion: You can request the deletion of your data, subject to legal and contractual exceptions.
- Opt-Out of Marketing: You can withdraw from marketing communications at any time.
To exercise any of these rights, contact info@internetcablesbundle.com. We will respond in accordance with applicable laws.
8. Children’s Privacy
Our services are not directed at children under 13, and we do not knowingly collect their personal information. If we discover that a child under 13 has provided personal data, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on our website and take effect immediately. We encourage you to review this policy periodically. If significant changes occur, we will notify you via email or a website notice.
10. International Data Transfers
If you are outside the United States, your personal data may be transferred and stored in the U.S., where data protection laws may differ from your country. We take steps to ensure your information remains secure.
11. Data Retention
We retain personal data only as long as necessary for service provision, legal compliance, and legitimate business purposes. Once no longer required, we securely delete or anonymize your information.
12. Contact Us
For any questions regarding this Privacy Policy, contact us at:
InternetCablesBundle.com
Email: info@internetcablesbundle.com